tbjie's Privacy Policy — Your Information Is Safe With Us

Last Updated: 2026 Introduction

Your Privacy Is Our Priority

tbjie is a safe and reliable online entertainment platform for players in Bangladesh. We believe your personal information belongs to you, and keeping it secure is our highest responsibility.

This Privacy Policy ("Policy") describes what information is collected from you when you use the tbjie platform, how that information is used, who it may be shared with, and what rights you have regarding your information.

By creating an account and using this platform, you will be considered to have accepted the terms of this Policy. Please read the full policy carefully. If you do not understand any part of it, please contact our support team.

We collect various types of information to improve your experience on the tbjie platform and to provide safe services. This information falls into two main categories.

1.1 Information You Provide Directly

When registering an account and using the platform, you provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password and security-related information
• Transaction details (deposit and withdrawal amounts, payment method)
• Documents submitted for identity verification (if applicable)
• Information provided when contacting the support team

1.2 Automatically Collected Information

The following technical information may be collected automatically when you use tbjie:

• IP address and device type (mobile, tablet, or computer)
• Browser type and version
• Time spent on the platform and pages visited
• Information obtained through cookies and similar tracking technologies
• Game history and betting activity logs
• Data related to login time, location, and frequency

tbjie uses collected information only for specific and legitimate purposes. We never use your information for unnecessary or unethical purposes.

2.1 For Operating Services

• Creating, managing, and keeping your account secure
• Processing deposits and withdrawals (via bKash, Nagad, Rocket, and Upay)
• Activating welcome bonuses and other promotional benefits
• Managing your VIP tier and cashback benefits
• Maintaining records of your betting and gaming activity

2.2 For Security and Compliance

• Verifying your identity and confirming age (adhering to the 21+ rule)
• Preventing fraud, money laundering, and other illegal activities
• Ensuring account security and preventing unauthorized access
• Implementing responsible gaming guidelines

2.3 For Communication and Support

• Providing 24/7 support via live chat and email
• Sending important account updates and notifications
• Informing you about platform changes or updates to this Policy

2.4 For Service Improvement

• Analyzing and improving the overall platform experience
• Introducing new games and services
• Resolving technical issues and improving performance

tbjie does not sell or rent your personal information to third parties. However, in certain situations, limited information may be shared with trusted partners.

3.1 Payment Processors

To complete your transactions, we work with mobile financial services such as bKash, Nagad, Rocket, and Upay. Limited information necessary for processing transactions is shared with these providers. These providers are governed by their own privacy policies.

3.2 Technology Partners

Game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe, along with other game developers, may receive limited technical information to operate their games. This information is used solely to ensure the smooth operation of games.

3.3 Legal Obligations

We may be required to disclose your information to meet legal requirements or to respond to a lawful request from a government or regulatory authority. In such cases, we will provide only the minimum information necessary within the bounds of our legal obligations.

The tbjie platform uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

4.1 Types of Cookies

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring secure browsing. Without them, the platform will not function correctly.
• Functional Cookies: Used to remember your preferences such as language selection, game history, and similar settings.
• Analytics Cookies: Used to analyze and improve platform performance. This information is generally collected in anonymous form.

4.2 Cookie Controls

You can disable or delete cookies at any time by changing your browser settings. Please note that disabling certain cookies may limit platform functionality and may affect your login session.

tbjie maintains industry-standard security measures to keep your information secure.

5.1 Technical Security

• SSL (Secure Sockets Layer) encryption used for all data transmission
• Strong encryption technology applied to stored data
• Regular security audits and vulnerability testing conducted
• Firewall and intrusion detection systems in place
• Monitoring of suspicious logins and unusual activity

5.2 Administrative Security

• Access to personal information restricted to authorized personnel only
• Regular data protection training for staff
• Only staff who have signed confidentiality agreements handle information
• A rapid response plan in place for data breach incidents

5.3 Data Retention Period

We retain your information for as long as your account is active and for as long as required to meet legal obligations. After an account is closed, certain information may be kept for a defined period in line with regulatory requirements. After that, the information is securely deleted or anonymized.

tbjie believes you should have full control over your own information. Your data rights are described below.

6.1 Right to Access

You have the right to know what information we have collected and stored about you. You can contact our support team at any time to request a copy of your stored information.

6.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you can request a correction. We will make the correction as quickly as possible.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, some information may not be deletable before a specific period has passed.

6.4 Right to Object to Processing

You may object to the processing of your information for certain purposes. For marketing communications, you can opt out at any time.

6.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used, and machine-readable format.

tbjie strictly enforces age limits. This platform is for users aged 21 and above only.

We do not intentionally collect any information from users under 21. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

Age verification is mandatory during account registration. If a parent or legal guardian believes their child has registered on this platform, please contact our support team immediately.

tbjie may change or update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• Publishing a notice on the platform
• Sending a message to your registered email or mobile number
• Updating the "Last Updated" date at the top of this page

Continued use of the platform after a policy change will be considered acceptance of the revised policy. We therefore recommend visiting this page regularly.

If you do not agree with the updated policy, please contact our support team or request that your account be closed.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We provide support in both Bengali and English.